Incident response and Proactive services

CiviCERT will assist NGOs or other forms of civil society organizations in handling the technical and organizational aspects of incidents in connection with other CSIRTs. In particular, CiviCERT will provide assistance or advice with respect to the following aspects of incidents management:

Incident triage

Establish a secure communication channel with the reporter.
Investigating whether indeed an incident occurred.
Determining the extent of the incident.
Help gathering any extra forensic information needed.
Identifying the best partner or skill set needed to address the incident.

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